Meet the team
The people behind the bottles.
We're an independent wine merchant based in Winscombe, Somerset. A small team who genuinely love what we do — finding great wine and helping our customers discover theirs.
Founder & Wine Buyer
Kelli Coxhead
Kelli co-founded The Wine Shop in 2009 with a simple idea: that great wine should be approachable, not intimidating. She leads the business, chooses the wines, and has looked after the shop for fifteen years. If you've been in and had a recommendation you liked, it was probably hers.
Great wine shouldn't be intimidating. It should bring people together.
Operations & Online Sales
Matthew Coxhead
Matthew handles the operational side of the business — warehouse logistics, fulfilment, and the online shop. He looks after the processes that keep things running behind the scenes: orders going out on time, the website working, the day-to-day that's easy to overlook when it's going well. The quiet infrastructure of the place, basically.
The details customers don't notice are usually the ones that matter most.
Manager & Wine Adviser
Diana
Diana spent her first career as a solicitor before a set of evening wine classes changed the direction of things entirely. She ended up with a WSET Level 4 Diploma and a scholarship to study Armagnac in France — which says a lot about where her enthusiasms lie. She looks after the shop, hosts our tastings and events, and has a particular soft spot for palo cortado sherry and anything from Gascony.
Palo cortado suits most seasons — and Armagnac suits every mood.
Warehouse & Fulfilment
Beth
Beth joined The Wine Shop after more than eight years in supply chain and operations. She runs the warehouse end of things — picking, packing and dispatching orders, and keeping fulfilment on track however busy it gets. Outside work she's always chasing great coffee, baking, and getting outdoors when she can.
Every order gets packed as if it's going somewhere special. Because it usually is.
Get in touch
We'd love to hear from you.
Whether you're looking for a recommendation, planning a special occasion, or just curious about wine — we're here to help. Come in, call us, or drop us a message.
Send us a message
We'll get back to you within one working day.